Privacy policy
Privacy Policy
Last updated: October 13, 2025
Welcome to Pro Baseball Insider Store (“PBI Gear,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from pbigear.com.
1) Information We Collect
- Personal information you provide: name, billing and shipping address, email, phone number, order details, and limited payment information (processed by our payment providers).
- Device & usage data: IP address, browser/OS, pages viewed, time on site, referring/exit URLs, and on-site actions (e.g., add to cart, checkout).
- Marketing & communications data: email preferences, engagement with our emails or ads, survey responses, support interactions.
2) How We Use Your Information
- Process, fulfill, and deliver orders; provide customer support.
- Operate, maintain, and secure our website and services.
- Improve products, content, and user experience.
- Send service updates and (with your consent or as permitted by law) marketing messages and offers.
- Detect, prevent, and investigate fraud or abuse.
3) Facebook & Meta Integrations
We use certain Facebook/Meta tools (e.g., Meta Pixel, Facebook Login, and SDKs) to understand site activity and to deliver or measure personalized content and ads. When active, these tools may collect:
- Pages you visit and actions you take on our site (e.g., viewing products, adding to cart).
- Device and browser information (including IP address).
- Whether you arrived via Facebook or Instagram content or ads.
This helps us measure marketing performance and improve your experience. Facebook/Meta may act as an independent controller of this data. For details on how Meta uses data, see Meta’s Privacy Policy.
Your choices: You can manage how Meta shows you ads in your Facebook Ad Preferences, use industry opt-out tools like YourAdChoices, and contact us to request limitation or deletion of data collected via these tools where applicable.
4) Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to keep your cart and preferences, analyze performance, and deliver relevant content/ads. Essential cookies are required for core site functions. You can manage cookies in your browser settings or via platform-specific controls that support Global Privacy Control (GPC) signals.
5) Sharing Information
We share personal information with trusted service providers solely to operate our business and provide services, including:
- Commerce & payments (e.g., Shopify, payment processors)
- Shipping & logistics
- Analytics & advertising partners (including Meta and Google)
These partners are contractually required to safeguard your information and use it only for specified purposes.
6) Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or port your data; to withdraw consent; to opt out of targeted advertising or certain disclosures; and to object or restrict certain processing. To exercise these rights, email us at support@pbigear.com. We will respond within the timeframes required by applicable law.
Marketing opt-out: You can unsubscribe from marketing emails using the link in any message or by contacting us.
“Do Not Sell or Share” (where applicable): If your jurisdiction provides this right, you may opt out by emailing support@pbigear.com and indicating “Do Not Sell or Share My Personal Information.” We also honor applicable browser-based Global Privacy Control (GPC) signals for ad-related sharing where legally required.
Appeals (where applicable): If we deny a request, you may appeal by replying to our decision email or contacting support@pbigear.com with “Privacy Request Appeal.”
7) Data Retention & Security
We retain personal information only as long as necessary for the purposes described above, including:
- Order & transaction records: typically 7 years (tax, accounting, and legal obligations).
- Marketing data: until you opt out or as required by law.
- Device/log data: for operational and security needs, typically 12–24 months.
We use administrative, technical, and physical safeguards designed to protect your information.
8) International Transfers
Your information may be transferred to and processed in countries other than your own (including the United States). Where required, we use appropriate safeguards (e.g., contractual clauses) to protect such transfers.
9) Children’s Data
Our site is intended for general audiences. We do not knowingly collect personal information from children under 13 (or under the age defined by local law). If you believe a child has provided information, contact us and we will promptly delete it.
10) Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. Material changes will be posted here, and the “Last updated” date will be revised.
11) Contact Us
Questions or requests? Email support@pbigear.com.
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